Hosting Status Overview July 2011

Total up time in July 2011 for Ad Delivery Platform 1: 99,991% (4 minutes downtime)

Total up time in July 2011 for Ad Delivery Platform 2: 99,991% (4 minutes downtime)

Total up time in July 2011 for Content Delivery Platform: 99,996% (2 minutes downtime)

On July 21, at 09:07:38 AM UTC, a human error by an employee of a networking company at the Amsterdam Internet Exchange (AMS-IX) caused a country wide network interruption. This resulted in network downtime to an from a large number of data centers in The Netherlands, which also affected our service. By quickly switching to the secondary network provider, we limited the effects on our platforms to just 2 minutes. The following night at 02:45 AM UTC we switched back to our primary network provider, resulting in 2 more short interruptions of 1 minute each.