Over the weekend, we were surprised to receive a large number of request for information about our OpenX Source hosting service. At first, it wasn’t clear what was happening, but we soon realized that people were unable to log in on OpenX OnRamp, the free hosting service offered by the OpenX company, based on the OpenX Source software. And to make matters worse, the ads were not being delivered from OpenX OnRamp either.
On Sunday night, a message was posted on the OpenX Community forum mentioning that OpenX OnRamp had been taken offline, and that more news would follow. That update took a little while, but eventually very late on Monday a second annoucement appeared on the forum, with the news: OpenX OnRamp will be canceled for good.
For many users of OpenX OnRamp, already troubled by bad performance and frequent down time issues, this is bad news. The OpenX Source software, used as the basis for OpenX OnRamp, is very user friendly and easy to learn. Free hosting was a nice bonus, even though one could ask wat to expect in terms of support and long term commitment from a service where the provider would be losing money on it all the time.
The OpenX company would rather see their customers migrate to OpenX Enterprise, of course, but for most users that is not a feasible alternative. This service is rather expensive and is almost exclusively used by very large organizations (more than 100 million impressions per month).
We feel that the OpenX Source software, free to download by anyone, is a very suitable alternative to OpenX OnRamp. The main advantage is that the user interface is the same, so ad operations staff will know exactly how to use it. We also realize that many organizataions do not have the expertise, the time, or the desire to take care of the hosting of OpenX Source internally.
We started a hosting service for OpenX Source in the spring of 2008, which is being used by an ever growing number of customers. In close cooperation with a specialized technical hosting company, we designed a server platform, which we’ve grown significantly over the past 5 years. Companies big and small in all parts of the world have entrusted the hosting of the ad server to us.
This Monday, we’ve been busy answering the requests for information that came in over the weekend, preparing new contracts and even taking a set of new users on board. While we were doing all that, new request for informaton kept flooding in on Monday.
We realize that everyone is looking for an alternative to OpenX OnRamp, and we are doing our best to be of service for everyone as quickly as we possibly can. But just like in the past few years, our emphasis will be on the quality and reliablity of the service we provide to our customers, the way they expect from us and what they’ve grown accustomed to.
Are you interested in continuing to work with the OpenX Source software, now that OpenX OnRamp is no longer available? Then please read about our hosting service and submit the form to request information about our OpenX Source hosting service.